Privacy declaration

Privacy declaration
Bateau Bootservice, located at Paterstraat 7d
5331 EA Kerkdriel, is responsible for the processing of personal data as shown in this privacy statement.

Contact details:
Bateau Boat Service
Paterstraat 7d
5331 EA Kerkdriel
0031418633501

Ms. Kramer is the Data Protection Officer of Bateau Bootservice
She can be reached via info@bateaubootservice.nl

Personal data that we process
Bateau Bootservice processes your personal data because you use our services and/or because you provide this data to us yourself.

Below you will find an overview of the personal data we process:
- First and last name
- Sex
- Address data
- Phone number
- E-mail address
- IP address
- Bank account number

Special and/or sensitive personal data that we process
Our website and/or service does not intend to collect data about website visitors who are younger than 16 years of age. Unless they have permission from parents or guardians. However, we cannot check whether a visitor is older than 16. We therefore recommend that parents be involved in the online activities of their children, in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this consent, please contact us at info@bateaubootservice.nl and we will delete this information.

For what purpose and on what basis do we process personal data?
Bateau Bootservice processes your personal data for the following purposes:
- Handling your payment
- Sending our newsletter and/or advertising brochure (easy to unsubscribe)
- To be able to call or email you if this is necessary to carry out our services or ask a question about your order, but never for telephone sales.
- To deliver goods and services to you

How long we keep personal data

Bateau Bootservice does not store your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:
To maintain an accurate history of the maintenance and parts purchase of your boat, it is easy for us and for you to save your data.
Of course we handle this very carefully. These will never be passed on to third parties, but only to supply the correct maintenance and/or parts
If you have any objections to us keeping your data about yourself and your boat, please send an email to info@bateaubootservice.nl and we will remove you from the system.
We will then no longer be able to see what maintenance we have carried out on your boat in the past

Sharing personal data with third parties
Bateau Bootservice only provides data to third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

Cookies, or similar techniques, that we use
Bateau Bootservice only uses what is necessary

View, adjust or delete data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to data processing or to object to the processing of your personal data by Bateau Bootservice and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization mentioned by you.

You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to info@bateaubootservice.nl.

To ensure that the request for access has been made by you, we ask you to enclose a copy of your proof of identity with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks.

Bateau Bootservice would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons


How we protect personal data
Bateau Bootservice takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of misuse, please contact our customer service or via info@bateaubootservice.nl